New Patients

Mission Statement

Westgate Dermatology and Laser Center, P.A. is committed to providing outstanding medical and aesthetic dermatology care for all patients. Our goal is to provide complete patient satisfaction in a caring, supportive, and compassionate environment. Our Dermatologists, Physician Assistants, and Aestheticians combine years of experience with state of the art technologies to provide our patients with the most innovative, safe, and effective treatments for all of their skin care needs. We are committed to providing a patient-centered dermatology practice where our team of providers works with each individual patient to provide optimal, personalized skin care. Our greatest satisfaction comes from the appreciation expressed by our patients, and the knowledge that our efforts provide them with the highest quality of care possible. At Westgate Dermatology and Laser Center, P.A., we realize that you have a choice in dermatology providers, and we strive to make your experience at our practice as pleasant as possible.

Patient Forms

Please fill out the required forms and bring them to your first visit.  If you do not fill them out ahead of time, please arrive 15-20 minutes early to your appointment in order to complete them. To print our patient forms before your visit, please click below to navigate to the Patient Forms page:

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In order to view or print these forms you will need Adobe Acrobat Reader installed. Click here to download it.

   

What To Expect

Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. If you are having a skin exam please do not wear make-up on the area(s) to be examined. You can educate yourself on your symptoms by reviewing the content on this Web site. We look forward to your first visit.  

Please remember that we have multiple providers at all our locations.  You may not be called back to an exam room in the order you checked in.

Appointments

We know you have many choices when choosing a dermatologist in Winston-Salem, NC so we have made  requesting an appointment  a simple and convenient process via our Web site. Please be aware that some insurance plans require a referral from your Primary Care Provider (PCP). We will need the referral from your PCP prior to scheduling your appointment. If, for any reason, you cannot keep a scheduled appointment, or will be delayed, please call us as soon as possible. We require a minimum of 24 hours advance notice to avoid a no-show fee.

Appointment Reminders

We will call and text you reminders for your appointment. If you want to opt out of the reminder calls, please inform our check-in staff when you are here for your appointment. Remember, we require a minimum of 24 hours advance notice of cancellation to avoid a no-show fee.

Insurance and Billing

We accept most traditional insurance plans and will bill your insurance carrier(s) on your behalf. If you are unsure whether or not we are in network with your plan, please contact your insurance company so they can give you information specific to your plan. Please note that many insurances cover our practice as a whole, rather than each individual provider by name. Procedures may be processed differently than office visits by your insurance company; this is dependent upon your individual plan.

Payment Options

Copays are collected up front at check-in. Insurance companies require us to collect copays at time of service. Deductibles and coinsurances are collected at check-out. Payments for surgical appointments are collected at check-in the day of surgery. If you do not have your copay or surgical payment at the time of check-in your appointment will be rescheduled. Payments may be made by check, cash or credit cards (Visa, Mastercard, Discover). P lease call our Winston Salem office (360) 768-1280 to speak to one of our Financial Coordinators BEFORE your visit if you will be unable to pay at time of service.

You can pay your bill online by clicking the "Make a Payment" button found on our Home Page and various places throughout this site. You will need information that is printed on your mailed statement in order to make an online payment. You may also navigate to the payment site by entering MyProviderLink.com in your browser's address bar.  Payments can be made with credit cards (Visa, Mastercard, Discover) or electronic check. Please allow approximately 5-7 business days for your payment to post to your account.

Minor Patients

Parents or Guardians must be present at the first visit.  For subsequent visits, if you would like your minor child to be seen without a parent or guardian present please fill out a "Consent to treat minor patient" form.  This form can be found by clicking the Patient Forms link in the middle of this page.  You may also request this form from our Check-in staff.  Consents are valid for 12 months and must be renewed.  Certain procedures and treatments require a parent or guardian to be present regardless of the signed consent.